idrgamePrivacy Policy

This page describes what we collect when you use idrgame and how we keep that data protected. We take your privacy seriously. We do not sell your personal information to third parties, we do not use your data for marketing without consent, and we do not track you beyond what's necessary to operate our platform and comply with financial regulations.

When you register on idrgame, we collect your email address, full name, and payment details. We use this information to verify your identity, process deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and to keep your account secure. We also collect technical information—your device type, browser, IP address—to detect fraud and prevent unauthorized access. All of this data is encrypted and stored securely.

Our servers may sit outside your local jurisdiction, but we comply with data protection laws in the regions where we operate. You have the right to access your data, correct inaccuracies, and request deletion subject to legal obligations. This policy explains exactly what we collect, why, and how long we keep it. If you have questions about your privacy on idrgame, reach out through our help section and we'll explain in detail.

What data we collect on idrgame

We collect information in several ways. During registration, you provide your email address, full name, date of birth, and phone number. These are required to verify your identity and ensure you meet our eligibility criteria. We also ask for your preferred payment method—whether that's QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank account via mobile banking, local payment, online payment, or e-wallet. We collect this to process deposits and withdrawals accurately and securely.

When you use idrgame on your phone or desktop, we collect technical information automatically. This includes your device type (Android, iOS, or web browser), your IP address, browser type, operating system, and the pages you visit within idrgame. We also record transaction history—when you deposit, withdraw, or place a position—so we can settle accounts correctly and detect suspicious activity. This technical data helps us detect fraud, prevent account takeover, and improve our platform's performance.

Information we do not collect

• We do not collect biometric data (fingerprints, facial scans) unless you enable device-level authentication on your phone.
• We do not track your browsing outside idrgame or use cross-site tracking cookies.
• We do not record audio or video from your device's camera or microphone.
• We do not sell your personal data to third-party advertisers or data brokers.
• We do not use your data to build profiles for purposes unrelated to idrgame's operation and security.

How we use your data on idrgame

We use your email and payment information to process deposits and withdrawals. When you request a withdrawal to your mobile banking, local payment, online payment, e-wallet, or mobile banking wallet, or to your local payment, online payment, e-wallet, or mobile banking bank account, we send your account details securely to our payment processor. We do not store your full payment credentials on our servers—only token references that allow us to initiate transactions.

We use your registration details to verify your identity and prevent fraud. We cross-check your name, date of birth, and address against our records to ensure you are who you claim. This protects both you and idrgame by preventing account takeover and money laundering. If we detect suspicious activity—like multiple login attempts from different countries in minutes—we flag your account and may require additional verification before allowing withdrawals.

We use technical data (IP address, device fingerprint) to detect and prevent fraud. If your account is compromised, our systems can identify the attack pattern and alert you to reset your password. We also use this data to personalize your experience—for example, remembering your preferred language, your favorite sport markets, or your notification settings when you log in from a new device.

Legal and compliance use

We are required by law in our service jurisdictions to retain transaction records, verify customer identity, and report suspicious activity to financial regulators. We comply with anti-money laundering (AML) regulations and counter-terrorism financing (CTF) laws. This means we keep detailed transaction logs, audit trails, and customer verification documents for at least five years. We do not have discretion here—it's a legal requirement to protect the integrity of financial systems.

Third-party processors and data sharing

We work with payment processors, banks, and fraud-detection services to operate idrgame. When you deposit via local payment, online payment, e-wallet, mobile banking, or local payment, your transaction data flows through those providers' systems. When you request a bank transfer to online payment, e-wallet, mobile banking, or local payment, your account details go directly to your bank. We do not control these organizations, but we require them to protect your data under strict contracts.

We also use third-party analytics services to understand how users interact with idrgame—which games are popular, which payment methods are preferred, which regions show high engagement. This data is anonymized, meaning we do not associate it with your name or account. It helps us improve the platform and add new features you might appreciate.

We do not share your personal data with marketing firms, data brokers, or other advertisers. We do not sell your email list. If we use data for purposes beyond account management and fraud prevention, we ask for your explicit consent via email. You can opt out of non-essential data processing anytime in your account settings.

Payment processors

We share deposit and withdrawal data with online payment, e-wallet, mobile banking, local payment, online payment, and your bank to process transactions securely.

Fraud detection

We share IP addresses and device fingerprints with fraud-prevention services to detect account takeover and unauthorized access.

Analytics

We use anonymized data to track platform usage and improve features; this data is not linked to your personal identity.

Legal disclosure

We disclose data to law enforcement or regulators only when legally required; we notify you unless prohibited by law.

How long we keep your data

We retain your account information—name, email, phone, address—for as long as your account is active. If you close your account, we keep essential data (transaction records, identity verification documents) for at least five years to comply with financial regulations. After five years, we delete personal details but may retain anonymized transaction summaries for statistical purposes.

Technical data like IP addresses and device fingerprints are retained for 90 days for fraud detection. Login history is kept for one year. If you request account deletion, we process the request within 30 days, removing your personal data from our primary systems while maintaining legally required records in secure archives.

Your rights and choices on idrgame

You have the right to access all personal data idrgame holds about you. Log into your account, visit your profile settings, and download a copy of your information. You can also request this data in writing through our support team. We provide it in a readable format within 30 days.

You can correct inaccurate information anytime in your account settings. If your address changes or your phone number is wrong, update it directly. For major changes like your name or date of birth, contact our support team so we can verify your identity before updating. This prevents fraud while respecting your right to accurate records.

You can request deletion of your account and associated personal data. We process deletion requests within 30 days, subject to legal obligations to retain financial records. You can also opt out of non-essential communications—marketing emails, promotional notifications—through your email preferences in your account settings. Essential security emails (password resets, fraud alerts) cannot be disabled because they protect your account.

Cookies and tracking on idrgame

We use cookies to remember your login, store your preferences, and measure how users navigate idrgame. Our cookies do not track you across other websites; they only function within idrgame.id. When you log in on your phone's idrgame Android app, cookies store your session so you don't have to re-enter your credentials every time. On iOS browsers, cookies work similarly—Safari stores them so idrgame remembers you.

We use essential cookies (required for login and security) and optional cookies (for analytics and personalization). You can disable optional cookies in your browser settings, though this may affect your experience. We do not use third-party tracking pixels or embed analytics from advertising networks.

How we secure your data

All data transmitted between your phone or browser and idrgame's servers is encrypted using HTTPS, a secure protocol that prevents eavesdropping. Your password is hashed (one-way encrypted) on our servers; we never store plaintext passwords. Payment data is tokenized—we store only a reference token, never your full payment credentials.

Our servers are housed in secure data centres with physical access controls, firewalls, and intrusion detection systems. Employees who access customer data sign strict confidentiality agreements. We conduct annual security audits by independent third parties. If we detect a data breach, we notify affected users within 72 hours and cooperate with authorities.

Data location and jurisdiction

Our servers operate in jurisdictions including Southeast Asia and potentially beyond. Your data may be processed outside your local country. By using idrgame, you consent to this international data transfer. We comply with data protection regulations in all jurisdictions where we operate, including users in Jakarta, Surabaya, Bandung, and Medan. If your local law is stricter than our practices, your local law takes precedence.

Contact us about privacy

If you have questions about how idrgame handles your data, contact our privacy team through the help section in your account. We respond to all privacy inquiries within 14 days. You can also write to us via the contact details in your account settings. For serious concerns about data protection, you can lodge a formal complaint with your local data protection authority.

We update this privacy policy periodically as regulations change or as we introduce new features. Major changes are communicated via email; minor clarifications are noted on this page with dates. We encourage you to review this policy regularly. Your continued use of idrgame after updates take effect means you accept the new terms.

Our commitment to privacy reflects our respect for your trust. When you use idrgame—whether during Liga 1 season, Piala AFF tournaments, or quiet evenings playing slot games during Idul Fitriyour data is protected with the same care we'd want for our own accounts. We do not monetize your information. We do not sell it. We keep it encrypted, access-controlled, and retained only as long as necessary. You deserve privacy, and we deliver it. If you ever feel that's not the case, contact us immediately.